Alteration Service
Welcome to our alteration service for Telekung face sizes! At Telekungtea, we understand that finding the perfect fit for your telekung is essential for your comfort during prayer. In the event that your desired face size is unavailable, we offer you the option to alter the face size according to your preferences. The option for alteration is available on the product page of all products which are eligible for alteration.
Service Details:
- Fee: MYR 15.00 per Telekung alteration.
- Applicability: This service is available exclusively for premium telekungs with special smocking headband and for face size only. We do not offer alteration for other parts of the telekung.
- Convenience: We want your telekung to fit you perfectly. Our alteration service ensures that your prayer experience remains undisturbed by an improper fit.
- Expert Craftsmanship: Our skilled tailors will adjust the face size while maintaining the integrity and design of your Telekung.
How to Request an Alteration:
- You are shopping at the Telekungtea website
The option for alteration is available on the product page of all products which are eligible for alteration.
- Simply select the size that you wish to have your telekung altered.
- Place your order as you normally would.
- We will have your telekung altered to your desired face size before we ship out your order. Please take note that this will normally take 2-5 working days.
- You are shopping at a Telekungtea store
- Our sales associate at the store will assist you. After payment has been made, you will be asked to leave your telekung at the store with you contact details and desired face size.
- The alteration process will take up to 14 days. Our sales associate will contact you to collect your telekung once alteration is done.
- You have already received your telekung and need to have the face altered
- Ensure that your telekung is from the Tea Limited or Tea Premium line.
- Reach out to our customer service team at sales@telekungtea.com. Please provide your order number and the desired alteration face size.
- Our team will guide you through the process and provide you with the necessary instructions for sending your telekung to us.
- Once we receive your telekung, our expert tailors will carefully adjust the face size according to your specifications.
- After the alteration is complete, we will send your telekung back to you. Please note that all shipping costs will be borne by you.
If you have any questions or need further assistance, feel free to contact our dedicated customer service team.
Note: Please remember that during festive seasons, the alteration service may be temporarily unavailable due to high demand. We appreciate your understanding and look forward to serving your Telekung alteration needs.
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